Welcome a few new faces to our Memphis team! Alicia Thompson is our new customer service representative. If you give us a call you will likely get her on the phone first. She is great and we are lucky to have her. Russell Holloway is also new to us and he will be working as an account manager. He's out and about all day and you very well may see him on your property. Last but not least, Josh Long has been with us as a spray technician but recently was moved to the position of account managers. Be sure to welcome these new faces (and voices) when you see them! Pugh's Earthworks has offices in Memphis, Nashville, Little Rock, Jackson MS and Jackson TN. We have openings for field technicians in all of our offices. Fill out and submit this form if you are interested in a career with us.
Michael Pugh, co-owner and CFO of Pugh's Earthworks based in Memphis, TN, says he first began thinking about transitioning to a paperless office back in 2005. Since then the business has grown dramatically. Three additional branches have been opened. The volume of paper being generated daily—not to mention the inefficiencies tied to the handling of all that paper—soon spiraled out of control. Pugh reached his breaking point in 2010. "We were simply out of room at our main facility in Memphis," Pugh recalls. "We already had one entire office stuffed full of filing cabinets. Additionally, we had well over 100 three-ring binders with work orders from the past couple of years. We're talking about the type of paperwork you don't need to put your hands on every day, but still important enough that you don't want to shred it. I didn't know what to do. I was looking at having to pay someone off site to store our paper. That was tough to swallow." Pugh happened upon a company called Cabinet NG at a QuickBooks user's conference. He learned about a product called CNG-SAFE, a complete document management and workflow software product. His curiosity over the concept of paperless was revitalized.