Pugh’s Earthworks Blog
Pugh’s Earthworks was originally started by Mark Pugh. Our firm has been in business since 1992. Over the past 25 years, we have grown rapidly. In all that time and throughout all that growth, we have remained true to our motto, Big Company Strength, Small Company Values! Regardless of the size of the client we are working for, our staff will deliver the best possible service, while treating each client with the utmost of respect. In a word, “We Love Our Customers” and “We Appreciate The Opportunity to Serve.”
Some companies talk about providing quality service but that can be just lip service. Pugh’s Earthworks offers an excellent quality assurance program. We are licensed and insured and stand behind all of the work that we perform with our quality assurance guarantee.
It is the goal of Pugh’s Earthworks to provide our customers, both internal and external, with services, which meet or exceed their expectations. We recognize that one of the most important assets we possess, enabling us to achieve this goal, is our professional staff. We strongly encourage all of our people to take the pride of ownership in all the work they do. To this end we commit ourselves to strive in all we do for total customer satisfaction.
TOTAL CUSTOMER SATISFACTION
Management guarantees that ongoing support of these goals is our highest priority. We must never lose sight that customer satisfaction is a direct measure of our performance. Working together as a team, making use of all our talents and expertise, we will accomplish our objective.