Pugh’s Earthworks is a Premiere Customer First Commercial Landscaping Business

Pugh's Earthworks I recently ran across an article from the National Association of Landscape Professionals (NALP) that spoke to the importance of proper etiquette when it comes to Commercial Landscaping. Like any industry, treating customers like they are the most important is critical to any sustainable business model. Pugh's Earthworks is a premiere Commercial Landscaping Business in the Mid-South. Customers that utilize our services not only receive top quality services, but they also receive the respect and proper manners they deserve. The article was a good reminder that manner's matter. When you read the testimonials from the Pugh's Earthworks customers, it is clear our team fully embraces that fact. Below is an example: Testimonials “Act of Kindness.  So much of the time we only complain, but today I want to let you know of an extreme act of kindness expressed to me.  I was blowing the leaves off my carport and off my driveway when all of a sudden 8 young men with leave blowers came over and they blew the leaves off my entire front yard and added them to the ones they were cleaning up.  It took them less than 5 minutes, but I will remember this for the rest of my life.  We are elderly & my husband is a disabled veteran so I am sure you can tell how much this helped me.  Kudos to Pugh’s for hiring such compassionate & hard-working young men!” P. Harper Greenbrook The Pugh's Earthworks management team organizes periodic training classes for all employees. These cover the basics of safety, equipment handling and of course the proper interaction with all valuable customers. According to the NALP article, below are some of the basic principles a well-run service company like Pugh's Earthworks always follows: Commercial Landscaping Business Be Courteous This is the most basic level of etiquette all your employees should practice. Teach them to always be aware of people and train them to wave or smile at the customer or even passersby. Throttling down a blower or string trimmer as a neighbor walk by is a sign of respect. Your crews should know to behave on jobsite and refrain from horseplay or obscene language. Body language is also important. Teach your team members to make eye contact with the client when they’re speaking. This lets the customer know you are giving them your full attention. Discourage fidgeting or having a closed-off stance as this gives off the impression that you are not engaged in the conversation. Be Personal It means a lot to be known and taking the time to address your customers by their names when you are on their property helps them feel like they are not just a number in your book of business. If your crews struggle to remember all the names, provide them a cheat sheet they can look at before starting a job. Taking the time to look over the property and inform the client of any potential issues you see also shows you care about [...]

Pugh’s Earthworks Prepares Commercial Properties for the Winter

Pugh's Earthworks Pugh's Earthworks services many commercial landscaping clients in the mid-south. We are a Certified Commercial Landscaping Company that offers the best year-round services. The major markets we serve are Memphis, Nashville, Jackson TN, Littlerock and Southaven MS. This is the perfect time of year to have our landscape technicians spruce up your commercial property for the winter ahead. The leaves are dropping, grass is going dormant, and flowers are starting to wither. Preparing your commercial lawn and surrounding areas for winter, including flower beds, trees, and shrubs, is a critical strategy for maintaining beautiful landscapes throughout the year. So, there is much to get done in the fall season to prepare for that. Plants and seedlings need to be mulched while lawns need to be cleared of all the falling leaves. Plus, with winds and the start of rain, there is debris that should be removed plus trees and shrubs have to be pruned to get rid of any dead wood. This is also the time to winterize your commercial irrigation system to protect it from the cold elements. Certified Commercial Landscaping Company There are numerous actions that the Pugh's Earthworks team will take to ensure that your property looks clean and organized during the winter.  Below are some of the things we will address for you so that you can rest easy and know your property is well prepared. We know you want to keep your commercial lawn and surroundings looking beautiful throughout the season and into winter: Deadhead flowering plants because this will help keep them healthy. Remove all weeds and debris in the area regularly. This may be something that has to be done more frequently until the trees have shed all their leaves. Debris that also needs to be cleared includes branches and other items that get blown around during this season. Prune plants to create a tidy landscape and sense of order to your commercial surroundings. This also keeps the plants healthy, so they are ready to re-grow in the spring season. Pull all weeds that tend to make your landscape look messy and block your flowers and ornamental plants from putting on a spectacular display. Regularly check for insect damage so that no infestations get out of control. Edge and trim grass areas and mow at a height that keeps it all looking consistent. This regular mowing throughout the fall season will also help strengthen the roots and provide a way for new growth in the spring. Taking care of commercial lawn and surroundings requires a lot of time, which you may not have. Yet, you want your office building, apartment complex, or other commercial structure to look pleasing to the eye as well as neat and tidy. After all, it reflects on your business and impacts those that visit or use these commercial areas on a daily basis. Contact us now to get started with our commercial lawn service for the fall and every season!   Click Now to Contact Us [...]

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