Speak with Pugh’s Earthworks regarding your Commercial Landscaping Resolutions for 2022

Pugh's Earthworks Commercial Landscaping Resolutions Well we are rapidly coming to the close of 2021. Now is a good time to think about resolutions and goals for your Commercial Landscaping needs in 2022. Pugh's Earthworks would like to a partner in your Landscaping resolutions and help with designs for next year.  Our certified landscape technicians will ensure your long term satisfaction with your property. Landscape design and maintenance will take planning and preparation, organization, and physical effort; all of which are great qualities to shoot for in the new year. Define my particular landscaping preferences and styles, then incorporate into a unified design. Pugh's Earthworks is expertly qualified in design and architecture. Remove any dead, damaged or diseased plants and tree limbs that are beyond saving. Build an employee or customer patio. Your customers and employees will enjoy the outdoor feel this spring and summer. Install a water feature or reflection pool to create a soothing atmosphere that will aid in relaxation. Incorporate low maintenance plants and sustainable foliage where desired, to decrease the amount of maintenance and upkeep involved in keeping your landscape in tip top shape. These easy growing plants will save time and money in the long run. Add an outdoor fireplace, firepit, kitchen or gazebo for a great gathering place to entertain guests. Grow some plants that will enhance my spring landscape. These include bulbs of all kinds which appear when temperatures rise in the spring. Plants that will enhance my fall landscape include; pansies, mums, maple trees, burning bush and evergreens. Pugh's Earthworks has the knowledge and skill to make your commercial landscape beautiful, healthy and functional. We hire and train Certified Landscape Technicians. Below talks about how stringent the qualifications and schooling is to obtain and maintain that credential. Pugh's Earthworks Owners https://pughsearthworks.com/careers/ Certified Landscape Technician Education Requirements In order to become a certified landscape technician, some employers may look for individuals that are licensed or certified in horticulture.  Certification is not always required for landscape technicians. However, earning these credentials generally improves the chances for later career advancement.  There are organizations offering certification to landscape technicians. One such organization is the Professional Land Care Network (PLN). Using the services of a certified technician typically yields greater results with respect to the beauty and the environment effectiveness of your landscape. Technicians have a broad range of expertise. They can design interior gardens, complex exterior plantings, walkways, retaining walls and bridges. In addition, certified technicians are sometimes employed in nurseries where they can use their expert knowledge to assist customers. There are varying levels of education and expertise as with most industry trades. Some colleges offer two and four year programs. In these programs students learn extensive knowledge not only regarding plants but also such things as the proper use and maintenance of landscape equipment, such as chainsaws, trimmers and tillers. Two year programs are generally awarded an Associates of Science Degree. This curriculum consists of classes in plant science, soil science, landscape design, [...]

Pugh’s Earthworks is the right Commercial Landscaping firm to get Retail Shopping Centers ready for holiday shopping

Pugh's Earthworks The holiday shopping season is in full swing. While many have shifted to online shopping, there are still people who will be getting out and crowding Retail Shopping Centers to purchase those perfect Christmas gifts. Now it may be more important that ever to make sure your Retail Shopping Center is in tip top shape and looks inviting to shoppers. Pugh's Earthworks provides commercial landscape design and maintenance services throughout Tennessee, including Memphis, Jackson, and Nashville plus we service commercial lawns and landscaping in Little Rock, Arkansas.  Our services include commercial landscape design, including plants, hardscape, irrigation, lighting and more, as well as maintenance for lawns and landscape areas for a wide range of businesses. One type of business that counts on creating an inviting look to keep customers around for awhile is shopping centers. Retail centers want to encourage customers to stay as long as possible and enjoy the shopping experience. But, first, you want to make a great first impression so you draw those customers to your shopping center. That means creating an inviting landscape and maybe even lush lawns. The impression they get from this can directly impact what type of stores or experience they will have with the retailers located at that shopping center. Creating an upscale look through your landscape can invite these customers in. From there, you can add comfortable seating, fountains, beautiful floral displays or unique drought-resistant plant areas that provide interest and ambiance. Hardscaping is also an important part of making a great first impression with retail landscaping design. Landscaping and lawn maintenance for retail shopping centers is one of our specialties at Pugh's Earthworks. We understand how to provide a design and maintenance service that addresses daily traffic and “wear and tear.” We take care of some of Memphis’ top shopping centers and property management companies that manage these retail locations. We are honored to be part of keeping Memphis beautiful and would like to help your retail shopping center do the same! Contact us today to learn more about working with our commercial landscape design and maintenance company.   Pugh's Earthworks Commercial Landscaping for Retail Centers Pugh’s Earthworks Landscaping & Lawn Maintenance For Office Buildings & Complexes Retail has always been an important sector of the Memphis real estate market. We have helped to design, build and maintain some of best and most innovative Office properties in Memphis, Southaven, Little Rock, Jackson and Nashville. These properties also suffer more daily traffic and everyday “wear and tear” than most other commercial properties. Thanks to our years of experience working with these properties, Pugh’s earthworks is uniquely suited to provide a range of commercial landscape maintenance services. Our prestigious list of commercial landscape maintenance clients includes some of Memphis’ top properties and property management companies. We’re honored to be part of keeping Memphis beautiful! Pugh's Earthworks monthly services include landscape design and maintenance, customized to your needs, budget, and seasonal situation. We have the highest level of dedication [...]

HOAs and COAs can rest assured that the properties they represent will be in good hands with the Pugh’s Earthworks professional landscaping services.

Pugh’s Earthworks Home Owner's Associations (HOAs) and Condominium Owner's Association (COAs) are important for the overall up keep and appearance of the property for the residents that live in that community. Pugh's Earthworks specializes in expert commercial landscape design and maintenance for these types of associations. Our client testimonials say it all! “My husband, David, and I are Sterling Square Board members responsible for Building and Grounds in a 234, upscale Home Owners Association. David is a Senior Corporate Account Executive for FedEx Services and I am an Executive Assistant to the President and Chief Executive Officer of FedEx Express and as one may assume, our expectations and requirements are of a high standard. “In September 2005, the Sterling Square Board members unanimously selected Pugh’s Lawn Service (now Pugh’s Earthworks) to be our lawn service provider (this was based on observance of their quality work on other properties). Pugh’s Earthworks is an exceptional, very organized company that has produced high quality results for us. Pugh’s began servicing our subdivision when the overall grounds were approaching poor conditions. We had several dead trees, many weeds in our grass, and the beds in the common areas and homes were severely neglected. We were amazed how quickly Pugh’s was able to turn our negative situation into a remarkable transformation. Now our subdivision looks first class and our homeowners are very proud they live in Sterling Square. In fact, I believe the outstanding appearance of our subdivision has helped to ‘promote’ the selling of some of our homes recently. New buyers have literally made the comment of amazement in the landscapes’ inviting appearance! “In addition, we have been very pleased with Casey Hesser, Dave McDaniel, and Steve Williamson concerning the resolution of our breezeway drainage problems, replacement of dead trees and azaleas, and sprinkler system problems, superb fertilizing results on our grassy regions and (thank God) our flower beds are now worth boasting about. Specifically, these three gentlemen are very professional in their capacities and are always prompt in returning our association’s phone calls. In addition, I have thoroughly enjoyed working with Pugh’s ‘Color Coordinator’ Julie Issacs for her exceptional forte in flower plantings. She has been very accommodation and has been very receptive to new ideas the board has requested, while guiding us along the way. “We are thankful for Pugh’s partnering with Sterling Square and look forward to an extended relationship for many years to come. We are very happy to discuss any inquiries, in detail, regarding our (now 14 month) relationship with Pugh’s Landscape and invite your call.” David and Karen Smith, Building and Grounds Sterling Square, Collierville TN   Pugh's Earthworks Landscaping Service   Pugh's Earthworks provides landscaping and lawn maintenance programs for HOA (homeowners associations) and COA (condominium associations). In fact, the work we do for HOA’s and COA’s represents a sizable portion of the more than 300 commercial landscape maintenance clients we serve. Many of those customers have opted for our comprehensive grounds maintenance service. Property [...]

Pugh’s Earthworks is a premiere commercial landscaping company that serves Apartment and Condominium communities in Tennessee

Pugh's Earthworks   Pugh's Earthworks provides commercial landscape design and maintenance services throughout Tennessee, including Memphis, Jackson, and Nashville. We have five commercial landscape service operations in three states, including landscapes and service lawns and landscaping in Little Rock, Arkansas.  We assist a wide range of businesses and commercial properties with monthly maintenance, design, and landscape care services. One of our main service areas is landscaping and lawn maintenance for apartments. Both apartments and condominium complexes have common areas that include grass, shrubs, trees, flower beds, and more. There are also hardscape, irrigation systems, and lighting that need attention. Whether it is a new multifamily complex in Memphis or an existing apartment building, we can help with the landscape design, maintenance, and upgrades to deliver drought-friendly landscaping. We understand that apartment and condo complexes operate on tight budgets. That's why we offer some of the most affordable  monthly lawn maintenance and landscaping programs for multi-family apartments and condominium complexes in Memphis and throughout Tennessee. It is the customer segment where Pugh’s Earthworks got started and it continues to be a primary component of our client base.   Our professional, licensed team of landscapers understands how to offer the best landscape and lawn services at the best price. We even offer seasonal services that you can add on, including ice and snow clearing as well as pest control services. Each monthly landscape and lawn care package is customized to our apartment client needs and budget. Delivering a premiere service means that your property management teams and asset managers can keep occupancy and resident satisfaction high due to the attractive, high-quality surroundings. Contact us today to get your free quote for your commercial lawn and landscape design or maintenance services. We look forward to meeting with you and seeing how we can partner to deliver an attractive, eco-friendly landscape for your apartment or condominium complex. Pugh's Earthworks has a great reputation because of the professional and outstanding service we provide to each of our Apartment and Condominium properties. Below is a testimonial from one of our many satisfied clients: “Please consider this letter of correspondence as a testimonial to the outstanding work your crew continues to perform on our property. “When I met with you last week during your scheduled ‘walk over’ with me, I explained then how even the tenants have commented about the face lift that has transpired since Pugh’s has taken over the maintenance of this property. Some of the tenants have even written very positive comments that have accompanied their rent payments. Now that’s strong, especially when some of the tenants find mostly minor things to complain about. “Since Pugh’s Earthworks has been servicing our property, we have actually been able to see an increase in prospective resident inquiries and I personally think our resident retention has even improved as a direct reflection of the cosmetic appearance of this large apartment community. “Thanks for your deliberate attempts to assure customer satisfaction. Little Rock has needed this kind of professional approach [...]

Keeping your commercial landscape attractive during the cold winter months can be a challenge and Pugh’s Earthworks has the answers

Pugh's Earthworks The winter season can present challenges with keeping your commercial property looking attractive. Of course appearance is important for customer and employee image. The professional and certified landscape technicians at Pugh's Earthworks are very educated and skilled at keeping landscapes looking pristine during the challenges presented by all seasons. Depending on what part of the country you live in, winters can be mild, medium or severe. The markets that Pugh's Earthworks serves tend to be in the medium category which does experience cold and snowy conditions. Those markets are Memphis, Tennessee which is headquarters plus offices in Nashville, Jackson TN, Southaven MS and Little Rock AR. Our firm provides monthly grounds maintenance services for commercial clients in these markets. Below are a few things that can be done to help to beautify your commercial landscape during the harsh winter months: Planting Evergreen Trees can enhance the overall appearance of your commercial landscape. In the dead of winter when there is little color to break up the mundane, Evergreens can add that spark of color that is pleasing to the eye. A couple of good choices for Evergreens are the Blue Dwarf Spruce which adds a blueish tone and the Gold Thread False Cypress which adds sparking yellows. If you are a lover of wildlife, attracting birds can be more of a challenge in the winter. However, by keeping your bird feeders full of food and using heated dog bowls for water, birds will be sure to stop by and add a sense of life to the dead of winter. Adding attractive lighting will help to amplify the beauty of your landscaping especially since there is less sunlight during the winter months. Many commercial businesses add holiday lighting to their building(s) as well. Repurposing existing decorations like flower pots, barrels, bird baths etc. will help as well. By planting annuals or using pieces of sculpture in these existing decorations it will add to their aesthetic value during the winter months. The experts at Pugh's Earthworks would be honored to earn your business as a permanent commercial landscape client. We have the licenses, skill and passion to keep your property in tip top shape including during the bitter cold winter months. Evergreen Trees   Pugh’s Earthworks was originally started by Mark Pugh. Our firm has been in business since 1992. Over the past 25 years, we have grown rapidly. In all that time and throughout all that growth, we have remained true to our motto, Big Company Strength, Small Company Values! Regardless of the size of the client we are working for, our staff will deliver the best possible service, while treating each client with the utmost of respect. In a word, “We Love Our Customers” and “We Appreciate The Opportunity To Serve.” We are now one of the Mid South’ s leading commercial landscape installation and maintenance companies. Pugh’s Earthworks provides the highest quality landscaping services available. We are Memphis landscape maintenance experts. Our team is committed to acting [...]

Pugh’s Earthworks recommends proper spreading of mulch for winter plant protection

Pugh's Earthworks  Fall has now officially arrived and will last from September 22nd through December 21st.  It will not be too much longer until the temperatures drop to freezing which creates concerns for certain plants.  For many plants and flowers, these frigid conditions will potentially lead to damage unless they get an extra layer of protection.  That is where mulch comes in as part of regular fall landscape maintenance services. In fact, mulching serves as one of the best blanket covers for things like strawberries, some perennials, and many other types of plants during cold conditions.  Winter mulch helps stop soil from either freezing and thawing conditions. It is the repeated freezing and thawing that can force stems, roots, and bulbs/tubers to come out of the ground. Plus, this can severely damage or kill plants.  There are different types of mulch to consider. Straw is one popular mulching material as it is plentiful and relatively inexpensive.  The benefits are that straw offers good insulation, encourages sufficient air movement, and does not smother plants or flowers. Just one bale of straw can cover 100 square feet to a depth of at least three inches.  Other types of winter mulches to consider include bark chips, hay, chopped corn stalks, pine needles, or shredded leaves. Those mulches to avoid include whole leaves, sawdust, or grass clippings because they can form a thick mat and suffocate the flowers and plants.  Wood chip mulch is ideal for the root zone areas of trees and shrubs. However, plants like hardy shrub roses do not need any winter protection like mulch. Yet, other types of rose plants may need a double layer of protection in the form of mulch and potting soil.  Leave the mulching to us. Contact us today for a monthly service plan that includes mulching for the winter of all your commercial landscape areas. We can ensure your plants, flowers, and shrubs make it through the winter while keeping a beautiful view for your customers.  Gardener applying mulch The Pugh's Earthworks management team started out small and worked their way up with limited prior experience. With hard work, dedication and the strong will to succeed, the three brothers have created a superior and well run commercial landscaping company. From the management team to the most junior landscape technician, we are committed to being the most trusted and results oriented landscaping company in the markets we serve. Every aspect of the business is taken seriously from hiring, ongoing training, equipment investment and certification/licensing.  Pugh's Earthworks does not cut corners with staffing, equipment and hiring of vendors to help the company stand out. It is this dedication and commitment to quality that keeps Pugh's Earthworks as a standout in the markets we serve.  Those competitive markets are Memphis, Nashville, Jackson TN, Little Rock and Southaven MS.  In every market we are committed to providing the highest quality landscaping services available.  Our certified professional team is committed to acting with the utmost of integrity with our business [...]

Pugh’s Earthworks possesses all of the skills, credentials and customer centric qualities necessary to be a world class commercial landscaping company

Pugh's Earthworks When commercial property owners are in search of a landscaping company to design and maintain the landscaping for their property, it is important to evaluate the services and knowledge of each company. Pugh's Earthworks is a world class commercial landscaping company and not only possesses the skills and knowledge but also embraces customer service with a 100% satisfaction guarantee. In addition to commercial landscaping and monthly lawn maintenance programs, Pugh's Earthworks also provides many other services. Our expert staff can redesign your entire landscape. We create some of the most incredible outdoor environments you have ever seen. From landscape bed design, to plant and flower installation and maintenance, Pugh’s Earthworks is the firm who can handle all your landscape and maintenance needs. Our firm employs a professional team who can handle landscape and lawn maintenance projects of any size. We have been serving Memphis and West Tennessee, Little Rock AR, and Nashville, TN since 1991. Pugh’s Earthworks provides a complete landscape solution for property owners and managers eliminating the need for multiple contractors.  All of our staff has a “Can Do” attitude that we promote and as a result this sets us apart from other landscape companies. Our fleet of trucks contains specially trained team members who consistently provide professional service with personal involvement for each and every client. The company is fully licensed and insured, our equipment is state of the art and well maintained from our in-house repair facility. Pugh’s Earthworks understands that property owners have made a significant investment of time and money in the properties we service. For that reason, we are dedicated to make them look their best with a custom plan for each individual property. Please complete our Free Quote request to make arrangements for a full property evaluation free of charge.   At Pugh's Earthworks, our primary focus is commercial landscaping and lawn maintenance. We provide landscape services and monthly lawn maintenance programs for large office buildings, apartments, condominiums, retail shopping centers, hospitals and cemeteries. Our landscape services include things like, pruning, flower bed design and flower installation, site clean up, debris removal, mulch, snow and ice removal, property enhancements and upgrades. We offer affordable monthly lawn maintenance programs. These maintenance programs are available for large office buildings, retail facilities, small office environments, condominiums, apartments, cemeteries, hospitals and more. The Pugh’s Earthworks has all the proper credentials, degrees and certifications necessary to deliver top quality landscape and lawn maintenance design, installation and maintenance services. Our team is experienced, highly skilled. They all operate with a customer first attitude. Our firm is one of the largest landscape and lawn maintenance companies in Tennessee. We have all the right equipment to handle commercial landscape and lawn maintenance projects. Our client base includes hotels, motels, business complexes, retail shopping centers, hospitals, schools, apartments, condominiums and other commercial accounts. Tennessee Department of Agriculture Chartered/Licensed Mississippi Bureau of Plant Industry licensed Arkansas State Plant Board Licensed Master of Business Administration Bachelors of Science in [...]

Pugh’s Earthworks addresses each and every process for keeping lawns healthy including Aeration

Pugh's Earthworks Pugh's Earthworks provides commercial landscape design and maintenance services to commercial property owners in Tennessee, including Memphis, Jackson, and Nashville, as well as Little Rock, Arkansas. Our clients include some of the premier office buildings, hotels, hospitals, churches and cemeteries in the cities we operate. In addition to the commercial customers we serve, we also provide landscape services for Home Owners Associations (HOAs), Condo Owners Associations (COA’s) and individual residential homeowners. Fall is full of lawn maintenance tasks, including aerating the soil. It is another important job that helps your lawn throughout the year. Below are some of the benefits of aeration for a healthy lawn. First, the soil in the fall season is still warm while the nights are cool, which makes this an ideal time of the year. Then, by aerating your soil, you can enjoy a healthier lawn with stronger roots and overall resiliency to make it through the tough winter months. Also, your lawn should be aerated if it undergoes heavy foot traffic, which can compact the soil. This is why golf courses always undertake regular aeration. Aeration of the soil is also good if it is a new lawn or if your lawn dries out frequently Focus on aerating your lawn anywhere between the end of August and November. During the fall, the grass can heal and fill in many  of the open areas that appear during the aeration process.  This will help prepare your grass for the spring. The aeration process creates pockets so that air and water can get through to the soil plus also helps to encourage root growth in the spaces that are made. This may also be the time to over seed your lawn as well as fertilize, depending on the state and health of this part of your landscape. Before starting the aeration process, make sure the soil is moist enough. Then, use aeration tools followed by removal of the soil plugs that are created from the process. After aerating the soil you'll need to continue fertilizing, mowing, and watering throughout the fall season. Since aerating the soil can take a lot of time and effort, it is a good idea to call in landscaping professionals to take care of it for you. Contact us now to find out how we can help you during all the seasons of the year so you can focus on your business.   Pugh's Earthworks takes customer satisfaction seriously. We know that without satisfied clients we would not be successful. One of the greatest tributes to a company's ability to provide great products and service is to receive positive comments and accolades from its customers. At Pugh's Earthworks, we capture client comments and evaluate the message. If the comments are positive we know what we are doing is right. If the comments are not positive then we know to take a look at what we may not be doing right and adjust. Below is an example of a satisfied customer and [...]

It will soon be time to get into the Fall commercial landscape mind set and Pugh’s Earthworks will help

Pugh's Earthworks Summer is in the final stages and fall is near by. With every season there are processes and procedures unique to commercial landscape maintenance. Unless you are a trained and certified Landscape Technician like the professionals at Pugh's Earthworks, trying to address all of the landscaping elements of your property is a monumental task. Throughout the year, your lawn, shrubs, plants, and trees go through growth cycles. And, one of these is in the fall and involves something you do not actually see. That is root growth. Root growth is important because it is what provides a steady stream of nutrients and water to the plants, trees, and lawn. The stronger and larger those roots become, the more they can sustain the growth above ground. To focus on root growth in the fall, here is what you should do: Aerate your grass and lawn area. Because people and lawn mowers are constantly compacting the soil beneath the lawn, which makes it difficult for air, nutrients, and water to get to the roots. By aerating it, you will be able to stimulate root growth. You can use a walk-behind aerator to cover larger lawns. Fertilize your lawn during the fall to promote root growth. The fertilizer will nourish the roots. It is best to use a spreader to ensure the fertilizer is evenly spread across the lawn. Also, use special fertilizer for shrubs, trees, and flowers. Apply the fertilizer at the beginning of the fall season and just before the frost sets in. Seed areas that have bare patches. This gives your lawn a chance to build up further strength and add to its root system.  Look for grass seed that has a small amount of weed seed mixed in. Be sure to loosen the soil with a rake before laying the seeds down. You will also need to water these areas on a daily basis for a few weeks. Transplant any plants to areas that give them more room to spread their roots out underground. The fall is the perfect time to get this done where temperatures are the most conducive. Remove leaves that have fallen to the ground. These can rot and create issues for the roots by making them sick and blocking passage of water and nutrients to them. You can use a leaf blower or start raking them up into piles to dispose of.  Consider saving those leaves up and putting them in a compost bin. This will make great fertilizer later on. We are also here to help by providing all the services you will need this fall to promote root growth and create a sustainable landscape around your property. Contact us now to learn more! Fall Tree Planting Contact The Pugh’s Earthworks Jackson Tennessee Office We Offer Commercial & Residential Landscape Services Our headquarters is in Memphis, Tennessee. We operate other landscape facilities in Mississippi and Arkansas. The Jackson, Tennessee location can be reached via the contact form below, or by [...]

Pugh’s Earthworks has the training to keep your commercial property free from unsightly weeds

Pugh's Earthworks Weeds are so unsightly and a nuisance for any lawn. If you have a commercial property, the last thing you want is for your lawn to be covered with weeds. Customers have a better first impression when they drive up to your property and it is a well manicured and weed free lawn. This is where the professionals at Pugh's Earthworks can help any commercial property owner. Our certified and experienced landscape technicians know how to rid lawns of destructive weeds and maintain a lush healthy lawn. It seems that during the summer months weeds are plentiful. Very true and it could be that you also notice them more because you are spending more time outside. Pugh's Earthworks will apply preemergent during the Spring to prevent the germination of all varieties of weeds. As they say "an ounce of prevention is worth a pound of cure". Summertime weeds come in numerous varieties which can make treatment different. Here some of the common weeds that pop up during the summer and how our certified professionals would treat them. Crabgrass and Nutsedge - These are grassy type weeds. They tend to blend in better to the normal grass which is their secret to eventually dominating the lawn. A good technique that Pugh's Earthworks may employ is to aerate, water and fertilize the property in the proper quantities and application. This method tends to help the health of the grass you want to grow and it can eventually overtake and smother out the crabgrass. Broadleaf Weeds - There are several types of broadleaf weeds. They tend to stand out more and truly make any lawn appear unkept. They can also be difficult to eradicate. Some of the more common types of broadleaf weeds are Knotweed Spurge, Dandelion, Ground Ivy, and White Clover.  There is no mistaking these unsightly plants with their large leaves and often flowers. They clearly to not belong in the commercial landscape. Treating broadleaf weeds can be more difficult. Sometimes if there is not a tremendous infestation you may be able to pull them by hand. Often times it requires the expertise of a trained landscape technician to come in with the proper herbicide and post-emergent control procedures. Handling of these chemicals can be hazardous and not effective if not used properly. That is where the Pugh's Earthworks professionals will come to the rescue. Pugh's Earthworks is a shinning example of a first class landscaping company. We back our performance with a satisfaction guarantee. This family owned and operated company is a great example of dedication, cooperation and just good old fashioned hard work values. This attitude can be found at every level within the company and carries forward to customer service and satisfaction. Our Quality Assurance Guarantee Pugh’s Earthworks offers an excellent quality assurance program. We are licensed and insured and stand behind all of the work that we perform with our quality assurance guarantee. Quality is everyone’s responsibility. Quality is conformance to the customer’s [...]

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