Pugh’s Earthworks works closely with their customers every step of the landscape design process

Pugh’s Earthworks

Big Company Strength and Small Company Values!

Pugh’s Earthworks was originally started by Mark Pugh. Our firm has been in business since 1992. Over the past 25 years, we have grown rapidly. In all that time and throughout all that growth, we have remained true to our motto, Big Company Strength, Small Company Values! Regardless of the size of the client we are working for, our staff will deliver the best possible service, while treating each client with the utmost of respect. In a word, “We Love Our Customers” and “We Appreciate The Opportunity To Serve.”

We are now one of the Mid South’ s leading commercial landscape installation and maintenance companies. Pugh’s Earthworks provides the highest quality landscaping services available. We are Memphis landscape maintenance experts. Our team is committed to acting with the utmost of integrity with our business operations and for clients and the communities we serve. Every job we do is backed by our 100% customer satisfaction guarantee.

Pugh’s Earthworks works closely with their customers every step of the landscape design process!

Pugh’s Earthworks offers a series of Q&A on their website. Interesting and good questions are often posted by prospects and customers. Like the one below where a customer asks about the process of the landscape design process. The folks at Pugh’s Earthworks have the training, knowledge and dedication to help commercial and residential clients every step of the landscape design process. Our team will not stop the process until our customers are 100% delighted with the outcome.

Q: After I have decided upon the landscape rooms of my design, what are my next steps in the design process?

A: Now that you have thought about your property in terms of rooms and established some priorities, it’s time to walk around your property and inventory and evaluate it. Doing so will help you objectively consider its positive aspects and limitations. There may be some things that are not possible once the property (site) is inventoried, while new possibilities may emerge. In any case, your design priorities must fit the site, or you will have problems. For example, planting a rose garden (a priority) in a shaded site (site inventory) will quickly lead to decline in rose quality. A decision needs to be made; modify the planting and install shade-loving plants in that area, or modify the site by removing trees and/or thinning out tree branches to improve sunlight for the roses.

Begin by making a scaled drawing of your property; this is the “base plan.” Include property lines, house, garage, other structures, driveway, and sidewalks on this plan.

Pugh’s Earthworks is one of the Mid South’ s leading commercial landscape installation and maintenance companies. We provide the highest quality landscaping services available. We are Memphis landscape maintenance experts. Our team is committed to acting with the utmost of integrity with our business operations and for clients and the communities we serve. Every job we do is backed by our 100% customer satisfaction guarantee.

Our Quality Assurance Guarantee

Pugh’s Earthworks offers an excellent quality assurance program. We are licensed and insured and stand behind all of the work that we perform with our quality assurance guarantee.

Quality is everyone’s responsibility.
Quality is conformance to the customer’s requirements.
We believe every job can be improved.
Every idea is treated with the utmost respect.
We realize that improvement must be an on-the-job process.

QUALITY POLICY

It is the goal of Pugh’s Earthworks to provide our customers, both internal and external, with services, which meet or exceed their expectations.

We recognize that one of the most important assets we possess, enabling us to achieve this goal, is our professional staff. We strongly encourage all of our people to take the pride of ownership in all the work they do.

To this end we commit ourselves to strive in all we do for total customer satisfaction.

TOTAL CUSTOMER SATISFACTION

Management guarantees that ongoing support of these goals is our highest priority. We must never lose sight that customer satisfaction is a direct measure of our performance.
Working together as a team, making use of all our talents and expertise, we will accomplish our objective.

When you are needing the assistance of a professional landscape firm for your dream design, contact Pugh’s Earthworks. We will be your trusted partner throughout the process!

Pugh’s Earthworks Owners

Pugh’s Earthworks has been providing commercial landscaping services since 1992. We specialize is landscape and lawn maintenance for commercial customers. Currently we serve more than 300 commercial clients. Our firm is one of the largest landscape and lawn maintenance firms in Memphis. We also operate similar operations in Nashville TN, Southaven MS, Jackson TN and Little Rock AR. Our award winning team services apartments, condominiums, shopping centers, office buildings and complexes, cemeteries, hospitals, hotels and motels and other commercial facilities.

The majority of our clients have opted into a comprehensive landscape and lawn maintenance program. Our programs can be tailored to meet the specific and unique needs to each property. They are affordable and ensure that the appearance of your property will always be fresh and beautiful.

Thank you for reading our blog. Please visit us and let Pugh’s Earthworks handle all of your professional landscaping needs!